MYSOFT CARE

What is MySoftCare?

MySoftCare is a means of protection against destructive forces and contingent, uncertain losses. MySoftCare provides total assurance that its members shall receive software support and consultation from a team of highly trained MySoft experts with in-depth knowledge of your accounting software.

Why should you sign up for MySoftCare?

At MySoft, we understand how important it is for you to have access to professional assistance when using our products. That's why we offer comprehensive support to all our valued customers.
Our team of experts is always ready to help you with any problems you may encounter while using our software. Whether you need advice, software updates, or troubleshooting assistance, we're here to provide you with the support you need.
We offer a range of tailored support solutions to suit your business needs, starting from as little as RM 30 per month. With MySoft, you can have peace of mind knowing that you have a dedicated team of experts at your disposal, who will provide you with the time, resources, and essential support needed to maintain and update your MySoft products.
We also offer valuable advice and solutions to help you save money and get the most out of our products. At MySoft, we treat our customers with great care and attention, ensuring you receive the best possible support and service.

By signing up for MySoftCare, you can enjoy MySoft Support Plan with these benefits: -

SST Compliance

Ensure that your MySoft products are SST compliant with the latest SST guidelines, tax code, and GAF format to avoid any penalties and fines for SST Violations.

Software Update

To improve its performance and stability, keep your MySoft products up-to-date with the latest features, new applications, improvements, and fixes.

Member Benefits

Entitle to various special discounts and vouchers for a range of MySoft products, workshops, and training.

Report Layout Customization

Personalized report can be made in accordance with your request. Just provide us your design and we will produce them for you. Special discounts are given to members.

Professional Service & Support

When your company faces accounting software problem, MySoft experts, with a background in IT and Accounting, will provides professional service and support in local languages [Malay, English, Mandarin, and Cantonese].